Frequently Asked Questions
Got questions? We've got answers. If you don't find what you're looking for, reach out to us at support@theallorastore.com — we're always happy to help!
📦 ORDERS & SHIPPING
❓ How long does shipping take?
Standard shipping takes 5-7 business days. Expedited options are available at checkout.
❓ Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50.
❓ Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placing them. Contact us immediately at support@theallorastore.com.
❓ How do I track my order?
Once your order ships, you'll receive a tracking email. You can also visit our Order Tracking page for real-time updates.
🌱 OUR PRODUCTS
❓ Are Allora products 100% natural?
Absolutely. All Allora products are made with 100% natural ingredients — no artificial additives, no fillers, no shortcuts.
❓ Are your products GMP Certified?
Yes. All our products are manufactured in GMP Certified facilities to ensure the highest quality and safety standards.
❓ Are your products FDA approved?
Our products are manufactured in FDA registered facilities. Please note that dietary supplements are not FDA approved but our products comply with all FDA regulations.
❓ Can I take Allora products if I'm pregnant or nursing?
We recommend consulting your healthcare provider before use if you are pregnant, nursing, or have any medical conditions.
💰 RETURNS & REFUNDS
❓ What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us within 30 days for a full refund.
❓ How do I start a return?
Simply email us at support@theallorastore.com with your order number and reason for return. We'll take care of the rest.
💬 STILL HAVE QUESTIONS?
We're here for you! Reach out anytime at support@theallorastore.com and our wellness team will respond within 24 hours. 🖤✨